At UAV Survey WA, your privacy is our priority
Personal Information
Personal information refers to any information or opinion—whether true or not—that identifies, or could reasonably identify, an individual. This may include, but is not limited to, aerial imagery or video where individuals are visible, as well as names, physical addresses, email addresses, and phone numbers.
We collect this information through various channels, such as aerial footage, direct communication via phone or email, interactions through our website (www.uavsurveywa.com.au), publicly available sources, publications, cookies, and occasionally from third parties. Please note that we are not responsible for the privacy practices or content of third-party websites.
Sensitive Information
Sensitive information, as defined under the Privacy Act includes details such as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.
UAV Survey WA does not actively collect sensitive information as part of our aerial inspections, aerial photography & videography, aerial mapping, or surveying services. If sensitive information is inadvertently collected or provided, we will only use or disclose it in accordance with the Privacy Act, with your consent, or where required by law.
Our Privacy Commitment
At UAV Survey WA, we collect personal information primarily to deliver our aerial inspections, aerial photography and videography, aerial mapping, and surveying services effectively to our clients. Additionally, we may use this information to inform you about updates, promotions, or other offerings related to our services. You can opt out of receiving any marketing communications at any time by contacting us in writing.
When collecting personal information, we will clearly communicate why we are collecting it and how it will be used, whenever it is practical and appropriate to do so.
Use of Sensitive Information
Sensitive information, if collected, will only be used:
- For the specific purpose for which it was originally gathered.
- For purposes directly connected to the original reason for collection.
- With your explicit consent, or where required or permitted by law.
Collection from Third Parties
Where possible, we collect personal information directly from you. However, in some cases, we may receive information from third parties or collect data on behalf of third parties as part of providing our services. In such situations, we take reasonable measures to ensure you are informed about this collection and its intended use.
Disclosure of Personal Information
We may disclose personal information in the following circumstances:
- To third parties when you have given consent.
- When disclosure is required or authorised by law.
If aerial imagery captured during our work contains identifiable individuals, we will take reasonable steps to obtain their consent before any use or sharing, or we will permanently anonymise that information.
Safeguarding Your Information
We store personal information securely, taking reasonable precautions to protect it from unauthorised access, misuse, loss, or alteration.
Once your personal information is no longer necessary for the purpose it was collected, we will take steps to securely delete or anonymise it. However, client records containing personal data are retained for a minimum of 7 years to comply with legal and business requirements.
Access and Correction
You have the right to request access to personal information we hold about you and to request corrections if you believe the information is incomplete or inaccurate. To protect your privacy, we may ask for proof of identity before releasing information.
Please contact us in writing if you would like to access or update your personal details.
Ensuring Accurate Information
We strive to keep personal information accurate and current. If you notice any errors or outdated information, please inform us as soon as possible so we can update our records and continue providing you with quality service.